What are the benefits of online giving?
There are several benefits to online giving for both you and the church.
Simplicity – You will not need to remember whether you gave this month or this pay period, or when to send your offering checks when you are out of town.
Security – Online giving is more secure than giving a check-in that an electronic gift can’t be lost or stolen.
No Distractions – Instead of needing to worry about writing your contribution check during the service, you can be fully engaged with the worship service, knowing that you have already given your offering.
The benefit to BCA: Online contributions require less processing by our administrative staff, since the information is logged to your donor record and deposited automatically.
Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. Our online provider, Fellowship One, continually maintains the system’s security. To find out more about your security, click here.
What types of bank accounts can I give from?
You can give online from your checking account using your bank routing and account number.
Can I use a credit or debit card?
Yes, BCA accepts credit and debit cards from Visa, Mastercard, Discover, and American Express, as well as PayPal, Apple Pay, and Venmo.
I currently use my bank’s online bill pay feature for my donations. How is this different, and should I switch?
You do not necessarily need to switch. BCA’s F1Go online giving is different from your bank’s online bill pay feature in two ways: First, with BCA’s F1Go system, donations are immediately recorded to the church and your giving history at the time of your contribution, whereas your bank takes time (several days) to process and mail a check to the church. Secondly, BCA’s F1Go online giving is processed electronically, so our administrative staff does not need to handle a physical check.
Are there any fees involved with giving online?
Not to you. You will not pay any fees with an online gift.
Can I make a one-time contribution?
Yes. The system allows you to make either a one-time or a recurring contribution. For a one-time contribution, you can designate that it be made immediately, or, for both one-time and recurring contributions, you can schedule the timing of the contribution(s).
If I want to set up a recurring gift, what are my options for the frequency?
For recurring gifts, you can give weekly, monthly, twice a month (1st and 16th), or every two weeks. You may also specify the starting and ending dates for your recurring gifts.
Can I change my personal information, the amount, or the frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before your next scheduled contribution date (once a contribution has been processed, it cannot be canceled). Contact our accounting staff to discontinue your scheduled contribution or do so with your bank.
Can I review my donation history online?
Yes. The site will allow you to view the history of your contributions. Once you’ve created an F1Go account, you can contribute immediately. In some cases, before you can see any past contributions, we must manually connect your online account with your previous information. This is a one-time process that usually happens within a week of creating your account. After that, you can view your giving history (online or by check) at any time.
How long does it take for my donation history to post online for review?
When you first set up your online giving profile, our staff will link your F1Go account with the church database record. After this, you will be able to review your previous gifts in the online giving section of F1Go. Once your record is linked, future gifts will be posted and available immediately upon receipt.
Can I see the history for other members of my household?
Yes, if you are in the system as an adult, you will be able to view giving history for all members of your household. In order to view history or generate a statement for selected people in your household, select the person or people you want to display under the “Contributions for” selector and click View. Click the “Download statement” link to generate a statement for the person in view.
Will I receive a regular contribution statement from the church?
F1Go allows you to print or download your statement at any time for the current year and the past year. In January of each year, BCA will distribute contribution statements for the prior year.
When will contributions be taken from my account?
Contributions will be taken from your specified bank account within two business days of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Can I designate my online gift to a particular ministry or account?
Online giving will always be available for general tithes and offerings to support all the ministries at BCA. Throughout the year, other designated gift accounts will be offered when specific opportunities arise.
How will I know that I set up my gift correctly?
Very shortly after submitting your contribution, you will receive an email confirming whether it was successful or not, and you will see it in your giving history online. If giving for the first time after setting up your account, it may take up to 7 days to see past giving history, as we may need to manually match your new account data to the existing data in our database. We ask for your patience as we take the necessary steps to ensure the security of your account.
Does it matter which Internet browser I use?
No. Any browser will work. Giving is convenient using the Giving tab from the BCA App.
Can I give online or with a physical check?
Yes, you can give online or with a physical check. If you’d like to write a physical check to Bethany Christian Assembly, please mail it, place it in the offering bucket during one of our services, or place it in one of the black boxes at the back of the Worship Center and Chapel.
Our address is:
Bethany Christian Assembly
2715 Everett Avenue
Everett, WA 98201
I have additional questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns, or comments about the online giving system, please complete this form or call 425-339-3303 Monday through Thursday, 10:00 am to 3:00 pm Pacific Time.
I have questions about F1Go that are not related to online giving.
For any questions unrelated to online giving, contact us by completing this form.