eGiving Policies
At BCA, we use an online database called Fellowship One. Your information will remain private and will never be given away to third parties other than to process your scheduled contributions.
You can schedule new contributions and modify or cancel those contributions at any time before the date they are scheduled. However, once the donation has been processed, we cannot cancel it. If you have any problems or questions related to this, please complete the contact form below, and we will be in touch with you.
Security
Your information is held securely by the Fellowship One system. Their system allows us to provide access to your contribution records and allows you to make donations online. They provide all of the security for the system. Churches throughout the country use this system.
There are two aspects of security related to the system. First, Fellowship One provides data security using the latest security technology. The following statement is from their security documentation: “[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In laymen’s terms, it would take 50 computers (running constantly) continuously presenting password combinations four years to discover the password.”
The second aspect of security relates to account creation. When you first create a new account in the system, you will be able to donate immediately. Still, you may not have access to any previous contribution information if you signed up using information that doesn’t exactly match what we already have in the system for you. If this is the case, we must manually match your previous information to the account you created.
To verify the authenticity of the account request, we will ensure your data matches our current records (e.g., address, phone number, and email address). If there is any question, we will contact you via email before matching. Since this is a manual process, we will perform these steps within 48 hours.
You will determine your login ID and password when you create your account. Your login ID is your email address. If you forget your password, you can have the system email it to you. If you need help or cannot remember the email address you used, contact us by completing the form below. You can also change your password at any time.
Please help us keep your information safe by protecting your login information. Do not let others use your account or access your login credentials. BCA will never call you to ask for your login information. The BCA office staff cannot access details regarding your specific contributions.